360° Assessments for
Every Organizational Role

Science-backed, behaviorally-anchored surveys built on the Task Cycle® methodology — covering Senior Leaders, Managers, Individual Contributors, and beyond.

Assessment Instruments

Filter by role category to find the right survey for your leadership development program.

Senior Leader

Executive Leadership

Covers the primary responsibilities needed to achieve business targets and operational objectives while maintaining a compelling vision for the organization.

Competencies
ISetting Direction
A.Leadership VisionB.Risk Taking & InnovationC.Engagement
IIExecutive Perspective
D.Business AcumenE.Industry & Market InsightF.Organizational SavvyG.JudgmentH.Customer Focus
IIIExecutive Implementation
I.DecisivenessJ.Talent DevelopmentK.Perseverance
IVFeedback
L.Awareness of OthersM.Self-Awareness
VDrive
N.Delivering ResultsO.Push/PressureP.Self Management
VIAcknowledging Contributions
Q.Sharing Credit
Outcomes
R.TrustS.Effectiveness
Senior Leader

Leadership EQ

Covers skills needed to grow the business by fostering a high quality working life, motivating employees, and managing emotions and relationships.

Competencies
ISetting Direction
A.Leadership VisionB.Risk Taking & Innovation
IIStrategic Planning
C.Organizational EffectivenessD.Collaborative Planning
IIIImplementation
E.Talent DevelopmentF.Communicates with Impact
IVFeedback
G.Self-AwarenessH.Awareness of Others
VDriving for Results
I.Delivers ResultsJ.Push/PressureK.Self ManagementL.Passion/Enthusiasm
VIAcknowledging Contributions
M.Sharing Credit
Outcomes
N.TrustO.Effectiveness
Senior Management

Management EQ

Combines the skills essential to both the management and leadership roles, further providing feedback on emotional intelligence.

Competencies
IEntrepreneurial Vision
A.Envisioning OpportunitiesB.Establishing GoalsC.Risk Taking & Innovation
IIPlanning for the Future
D.Market InsightE.Collaborative PlanningF.Customer FocusG.Clarity of Communications
IIIMaximizing Talent
H.Cross Team CollaborationI.Empowering EmployeesJ.Building a Team EnvironmentK.Coaching for PerformanceL.Conflict Management
IVFeedback
M.Openness to FeedbackN.Awareness of OthersO.Self-Awareness
VDriving Towards Success
P.Standards of PerformanceQ.Persuasiveness
VIRecognition
R.Recognizing & Rewarding Others
Outcomes
S.TrustT.TensionU.Effectiveness
Senior Management

Advanced Management Practices

Covers skills needed by higher level managers to plan for the future, manage, motivate, lead others, and drive to achieve operational and strategic goals.

Competencies
IEntrepreneurial Vision
A.Envisioning OpportunitiesB.Establishing GoalsC.Risk Taking & Innovation
IIPlanning for the Future
D.Market InsightE.Business AcumenF.Collaborative PlanningG.Customer FocusH.Clarity of Communications
IIIMaximizing Talent
I.Cross Team CollaborationJ.Empowering EmployeesK.Building a Team EnvironmentL.Coaching for PerformanceM.Managing Conflict
IVFeedback
N.Openness to Feedback
VDriving Towards Success
O.Standards of PerformanceP.PersuasivenessQ.Goal Pressure
VIRecognition
R.Recognizing & Rewarding Others
Outcomes
S.TrustT.TensionU.Effectiveness
Middle Management

Leadership Competencies for Managers

Covers skills needed by middle managers to achieve organizational goals through a good balance of work-oriented and people-oriented skills.

Competencies
IEstablishing the Purpose
A.Envisioning OpportunitiesB.Goal SettingC.Risk Taking & Innovation
IILaying the Foundation
D.Problem SolvingE.Planning & CollaborationF.Managing Conflict
IIISustaining the Effort
G.Team DevelopmentH.Coaching
IVFeedback
I.Providing Feedback
VDriving Toward Success
J.Standards of PerformanceK.Personal DriveL.Goal Pressure
VIRecognition
M.Recognition of Good Performance
Outcomes
N.TensionO.Effectiveness
First Line Management

Management Practices

Covers the core management skills needed to facilitate, direct, and communicate properly to achieve operating goals while maintaining a quality work environment.

Competencies
IMaking Goals Clear & Important
A.Clarification of Goals
IIPlanning & Problem Solving
B.Encouraging ParticipationC.Work PlanningD.ExpertiseE.Stakeholder Management
IIIFacilitating the Work of Others
F.CoachingG.Teambuilding
IVFeedback
H.Providing Feedback
VExercising Positive Control
I.Deadline ManagementJ.Supporting Autonomous WorkK.Control of DetailsL.Goal Pressure
VIReinforcing Good Performance
M.Recognizing Good Performance
Outcomes
N.Work Group EffectivenessO.TensionP.General MoraleQ.Commitment
Individual Contributor

Technical Professional

Focuses on skills essential for high-performing professionals to effectively use their expertise and make significant contributions to the organization.

Competencies
IGoal Orientation
A.Clarity of GoalsB.Innovativeness
IIPlanning & Problem Solving
C.Work PlanningD.Problem SolvingE.Technical & Functional Expertise
IIITeam Leadership
F.TeamworkG.Consensus & Negotiation
IVFeedback
H.Using Feedback
VDriving Toward Results
I.Personal DriveJ.Coping With Stress & AmbiguityK.Pressure on Others
VIRecognition of Others
L.Acknowledging Others' Efforts
Outcomes
M.Personal ValuesN.Effectiveness
Individual Contributor

Aspiring to Leadership

Focuses on skills essential for future managerial success, identifying employees prepared to transition from individual contributor to a formalized leadership role.

Competencies
IGoals
A.Commitment to Goals
IIInitiative
B.AssertivenessC.Problem Solving & Resourcefulness
IIITeamwork
D.TeamworkE.Working with Diversity
IVPersonal Awareness
F.Openness to Feedback
VSelf-control
G.Attention to DetailH.Push/Pressure
VIRecognition
I.Acknowledging Others' Efforts
Outcomes
J.ApproachabilityK.DependabilityL.EffectivenessM.Leadership Promise
Individual Contributor

Client Relations

Covers the skills necessary to build strong client relationships, including understanding all facets of a client's business and anticipating and responding to their needs.

Competencies
IEstablishing Rapport
A.Understanding ClientsB.Communicating EffectivelyC.Account Service
IIIdentifying Client Needs
D.Analyzing Needs
IIIResponding to Needs
E.Presenting BenefitsF.Making RecommendationsG.Answering Objections
IVGaining Acceptance
H.Personal EnthusiasmI.Personal Pressure
VDrive
J.Acknowledging Client Responses
Residual Impact
K.ProfessionalismL.ApproachabilityM.Overall Satisfaction
Special Application

Coaching Practices

Covers the coaching skills needed by a manager to instruct employees in basic operational skills and the follow through to ensure they are learning and performing well.

Competencies
IEstablishing the Purpose
A.Commitment to CoachingB.Goal Setting
IILaying the Foundation
C.Technical/Functional Expertise
IIISustaining the Effort
D.Coaching SkillsE.Coaching for Teamwork
IVFeedback
F.Assessment SkillsG.Defensiveness
VMonitoring and Adjusting
H.Control of Performance
VIAcknowledging Progress
I.Recognizing Good Performance
Outcomes
J.ApproachabilityK.TrustL.Overall Effectiveness
Custom Assessment

Build a Custom Assessment

When an existing survey doesn't quite fit your organization's competency model or the role you're assessing, TruScore's experts can build one that does — drawing from the same validated library of behaviors that powers all of our instruments.

How It Works
  1. We start with what matters to you. Our team reviews your competency model or leadership expectations to identify the behaviors that need to be measured.
  2. Our content experts then pull from our library to assemble a survey structured around your model and fine-tuned to the specific leadership levels being assessed.
  3. Finally, we add normative benchmarks and development recommendations to deliver a survey that is role-specific, psychometrically sound, and measures exactly what matters to your organization.

The Task Cycle® Framework

Developed by organizational psychologist Clark Wilson, Task Cycle® Theory draws upon theories of learning, cognition, and motivation. As a universal model of work, it underpins every TruScore survey.

Task Cycle®
Six Phases
I
II
III
IV
V
VI
How It Works
I
Establish a Purpose
Define the goal and communicate its importance clearly to the team.
II
Lay the Foundation
Assemble the resources and plan needed to achieve the purpose.
III
Sustained Effort
Implement the plan and maintain momentum across all contributors.
IV
Obtain Feedback
Monitor progress and gather information about performance.
V
Monitor & Adjust
Adapt the approach based on feedback to stay on course.
VI
Reinforce Performance
Acknowledge contributions and reward success to motivate future effort.
Origins

Clark Wilson developed the Survey of Management Practices in the early 1970s as a teaching tool at the University of Bridgeport. DuPont was the first corporation to adopt it in 1973, drawn to its focus on specific, observable behaviors rather than broad evaluative statements.

Growth

By the mid-1970s, Dow Chemical, Pitney Bowes, and several utilities were contributing data to the norm database. As demand grew, Wilson developed additional instruments spanning Quality, Leadership, Management, Sales, and Teams.

Today

The Task Cycle® remains the structural backbone of all 10 TruScore assessments. Through repetition of tasks, it gives co-workers the opportunity to observe each other's skills — making them reliable evaluators and shaping their motivation to collaborate.

Sample Reports

Explore sample reports to see how assessment results come to life.

Full Feedback Report
Explore a sample full feedback report to see how 360° data is presented — including gap analysis, rater group comparisons, normed scores, and open-ended responses.
View Sample →
Executive Summary Report
See a sample executive summary — a concise overview of key development areas shared with supervisors to highlight the most important findings from a 360° assessment.
View Sample →